After-sales service / Returns

You have 30 days from the date of receipt to exercise your right of withdrawal.
The price of the product(s) purchased will be reimbursed, with return costs to be borne by the customer.

You must inform us of your intention in advance,
via Customer Service on line (e-mail), by telephone or by post,
before returning the goods.

Products must be returned in their original condition and complete*,
(packaging, accessories, instructions, labels).

They must be accompanied by a copy of the proof of purchase
(available in my account area) and the form.

I download the form to enclose with my parcel: Download my form

Return address:

Mode Tactique
15 rue de l'industrie 63170 Aubière.

You can also make your return request here: Return

* In the event of a product being returned to us in open, damaged or used packaging,
Mode Tactique will only be able to resell the item as a second-hand item.
will therefore apply a discount of fifty percent of the purchase value.